Own the post-implementation success relationship for a portfolio of strategic customers, serving as a trusted advisor.
Drive product adoption and usage by identifying adoption gaps, risks, and opportunities using customer insights and product data.
Partner with Account Management to identify opportunities for customers to deepen their use of Caseware through additional capabilities and services.
Caseware is a Canadian fintech company that provides audit and accounting software to over 500,000 users across 130 countries. They foster a collaborative and inclusive culture with a focus on innovation and work-life balance.
Ensure customer adoption and success by providing advice, risk mitigation, and executive alignment.
Collaborate with sales, support, and engineering teams to manage accounts and drive growth.
Develop long-term relationships with stakeholders and deliver executive business reviews to maximize value.
nCino is a financial services technology company transforming the industry through bold innovation and relentless execution. They are committed to inclusion and equality, fostering a culture where employees can bring their authentic selves to work.
Drive customer adoption of CoLab's AI platform by mapping workflows and leading change management in complex engineering environments.
Deliver engaging demos and articulate business value to both technical and non-technical stakeholders.
Collaborate cross-functionally with Sales, Product, and Customer Success to expand usage and ensure customer success.
CoLab is an AI platform that helps mechanical engineering teams improve design reviews and bring products to market faster. Founded in St. John's, Newfoundland, CoLab has grown rapidly since 2019 and is recognized on Deloitte's Fast 50 and Fast 500 lists.